We strive for customer satisfaction. If you’re unsatisfied with your purchase, refer to the conditions below:
- Returns: Accepted within 7 days of delivery if the product is unused and in original packaging.
- Refunds: Processed within 7-10 business days after return approval.
- Non-Returnable Items: Customized products and hygiene-related instruments.
- Damaged Products: If you receive a defective product, notify us within 48 hours for a replacement.
To initiate a return, contact optomaindustries@gmail.com.